Spin Palace Casino Review

Launched in 2001, Spin Palace is one of the most well-known brands in the online casino industry. 

It has evolved considerably since those early years. In addition to the deluxe casino which contains more than 550 games, Spin Palace offers a web-based instant-play casino plus a native mobile app. It has also added a live casino and sportsbook to its suite. 

Spin Palace online casino is operated by subsidiary companies of the Cityviews Group. This group is responsible for managing several well-established casinos which have been operating for more than a decade. They include:

● Ruby Fortune (est. 2003)

● Mummys Gold (est. 2002)

● Jackpot City (est. 1998)

● Cabaret Club (est. 2008)

● River Belle (est. 1997)

● Lucky Nugget (est. 1998)

● Gaming Club (est. 1994)

Without a doubt, Cityviews Group knows how to run an online casino, which makes them perfect for brand new players because there is plenty of help and guidance if ever you’re unsure about something.

Staying to true to its roots, Spin Palace has been a Microgaming-only casino from day one and it is this company which powers the majority of the casino. However, in certain countries, a selection of NetEnt titles are also available. 

Together these two software developers form a formidable duo, so players are treated to some of the most amazing games you’ll find anywhere on the internet. Furthermore, the live casino is operated by the award-winning Evolution Gaming. Collectively, this is an awesome lineup and whether your preference is virtual or live games, premium quality is assured.

If you download and install the main casino desktop client, you’ll get 550+ games. Whereas the instant-play, Flash casino offers around 300 titles to choose from. The selection is further whittled down for mobile players as many of Microgaming’s older titles are not compatible with touch mobile game-play.

As mentioned, Microgaming is responsible for many of the best-loved online slots you’ll find. With all of its 24 years experience of developing games, the variety is diverse and exciting, so there’s something for all players. These are just a few of the standout titles:

● Thunderstruck II

● Immortal Romance

● Hot Ink

● Playboy

● Game of Thrones

● Hitman

● Castle Builder

● Amazing Aztecs

● Jurassic World

● Burning Desire

● Avalon

● Tomb Raider

● Slash of the Titans

● Bikini Party

● Cool Buck

There are several pooled-progressive jackpot games which result in huge multi-million pound payouts and local-network progressives. These jackpots build up more slowly but can still offer superb windfalls.

 

● Mega Moolah

● Major Millions

● Treasure Nile

● King Cashalot

● Tunzamunni

● Cash Splash

Being powered by Microgaming means players at this casino are treated to the highly-regarded 3D Gold Series collection of table and card games, plus the impressive video poker Power Poker series which allows the player to select how many hands they wish to play each game.

Atlantic City (single and multi hand), Classic (single and multi hand), European, Vegas Single Deck, Vegas Strip, Big Five, Bonus, Double Exposure, European Redeal, European Hi Lo 13, European High Limit, European Perfect Pairs, Vegas Downtown, Premier, Spanish and Super Fun 21.

American, European, French, Multi-Wheel, Premier, Diamond Edition, Spingo, standard and Wheel of Riches.

Casino Poker

Three Card Poker, Hold’em High, Cyberstud and High Speed.

Aces & Eights, Aces & Faces, All Aces, Deuces Wild, Deuces Wild Bonus, All-American, Bonus, Deuces & Joker, Double Bonus, Jackpot Deuces Progressive, Double Joker, Joker Poker, Louisiana Double, Jacks or Better and Tens or Better.

Baccarat, Keno, Monkey Keno, Craps, Sic Bo, Card Climber and Flip Card.

Operated by Evolution, the live casino has everything you need for a fully-immersive, realistic online casino experience from the comfort of your own home. This is an overview of the games accompanied by their minimum and maximum table bet limits.

● Lightning Roulette $0.20 - $2,000

● Roulette $1.00 - $2,000

● Auto Roulette $0.10 - $2,000

● Blackjack $5.00 - $5,000

● Blackjack Party $0.50 - $200

● Baccarat $1.00 - $5,000

● Casino Hold’em $0.50 - $1,500

● Three Card Poker $1.00 - $1,000

● Caribbean Stud $1.00 - $1,000

● Ultimate Texas Hold’em $0.50 - $1,000

● Texas Hold’em Bonus $0.50 - $2,000

● Dream Catcher $0.10 - $1,000

The loyalty scheme is open to all players. 1 Loyalty Point is earned every time you wager the following amount of real money in the casino:

➔ All slots                      $10.00

➔ Progressive Slots, Roulette, 3-card poker $20.00

➔ Blackjack, Video Poker, Pai Gow $100.00

➔ European Blackjack, Roulette Royale $500.00

The scheme has six tiers and you move up as you collect more points (calculations for your tier are done on a monthly basis). This how many points you need and the tier bonus per level:

➔ Blue: 0 - 2,500 points Tier bonus: 0%

➔ Silver:         2,500 - 5,000 points Tier bonus: 10%

➔ Gold: 5,000 - 10,000 points Tier bonus: 20%

➔ Platinum: 10,000 - 200,000 points Tier bonus: 40%

➔ Diamond: 200,000 - 500,000 pointsTier bonus: 50%

➔ Prive: 500,000+ points Tier bonus: 60%

In addition to accumulating points faster through the tier bonuses, Spin Palace also offers Loyalty Specials every day where you can earn double points for playing certain slots. Each 1,000 Loyalty Points can be redeemed for $1 in withdrawable cash.

High-rollers who have earned 150,000 Loyalty Points and deposited a minimum of $10,000 will be contacted by the casino about joining the Palace Group VIP Club. 

Among the benefits VIP players receive are; faster withdrawals, dedicated VIP account managers, exclusive promotions and events, 5-star holidays and special VIP tournaments. 

The main licence which this casino operates under is issued by the Malta Gaming Authority. This alone is respectable, but for Canada casino players, Spin Palace also holds a licence from the Kahnawake Gaming Commission. As well as these, the casino holds an eCOGRA certified seal of approval stating that it is safe, honest to players and the games are fair. eCOGRA also publishes monthly payout reports on the games which are publicly available for viewing.

A feature of holding the above licences and certificates is that we instantly know this site has to provide industry-standard security, which it does with 128-bit SSL data encryption software and strengthened firewalls. All URLs on the site use ‘HTTPS’, adding further evidence that this is a very secure online casino.

Spin Palace Sports is a new addition to the suite of products but it’s not available in all countries. For those fortunate enough to have access to this service, you can bet both pre-match and live in-play on more than 40 different sports ranging from football, basketball, tennis, golf and baseball to American football, Aussie rules, ice hockey and volleyball.

The platform is user-friendly and it’s quick and easy to find what you’re looking for. The number of markets within each sporting event is sufficient without being spectacular. Whilst not a world-beater on its own, as an extra option within the same platform as the casino, it’s very welcome. 

Mobile players on any device can enjoy the fully customised Spin Palace mobile casino. It’s web-based, so there’s no need to download an app. The number of games is diluted as many older Microgaming titles are not compatible with touch screen devices. But, you have got a choice of progressives, all the blockbuster slots and new releases, table and cards games plus several live dealer tables.

There is a Spin Palace app in the iTunes App Store, but it bears the old logo and states that it only offers 30 games, which is far less than the current web-based mobile casino, so we don’t recommend downloading this as it seems obsolete.

Spin Palace doesn’t provide telephone support anymore. These are the options you have:

There are two ways in which you can email. One is to send a direct email to support@spinpalacecasino.com and the other method is to use the built-in contact form found under the help section when you are logged into the casino.

Live chat is available 24/7 across all devices. This service is offered in several languages which is great for non-English speaking players. It is the fastest and most effective way of contacting the casino, and the method we recommend.

Credit cards, Debit cards, Neteller, Skrill, Paysafe, iDebit, Trustly, 

Credit cards, Visa Debit, Neteller, Skrill, iDebit, Bank transfer, Cheque

All withdrawal requests are pending for a minimum of 24 hours, and there are no weekend withdrawals so any requests made between Thursday and Sunday will not be processed until Monday or Tuesday at the earliest.

Players can withdraw $10,000 per day but there is a clause in the terms stating a restriction of $4,000 a week can be imposed if the withdrawal amount is 5 times more than your lifetime deposit total.

This is a very competitive industry and you don’t stay in the game for as long as Spin Palace has without having a quality product. It covers all the bases on the gaming front and with NetEnt titles now being added in certain countries, the already high-calibre library will reach new heights.

We do feel that payout times could be improved, as there’s no reason to delay the processing of requests in our opinion, but regardless of the time it takes, you will get your money. All-in-all, this is a great destination for seasoned players and newcomers alike and you can’t go wrong joining an established casino such as Spin Palace.  Check it out for yourself, today!

> More than 550 slots and game plus a full live casino suite

> Multi-language support

> Years of experience with a good reputation among players

> Instant-play casino doesn’t offer a full catalogue of games 

> No weekend withdrawals