Roxy Palace Online Casino Review

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Introduction

Roxy Palace was established way back in 2002, making it one of the original online casinos. It currently has over 500 games on offer and is available in seven languages and over seven currencies. You can check them out on Facebook, Twitter and YouTube.  

Roxy Palace Casino Review
Roxy Palace Casino delivers the best in Microgaming entertainment

Read our detailed Roxy Palace Casino Review to understand why it is one of the leading online casinos in Europe. 

About the operator

Roxy Palace is operated by Megapixel Entertainment Ltd, who are fully licensed and regulated by the United Kingdom Gambling Commission and the Malta Gaming Authority. 

Roxy Palace Casino Software

Roxy Palace games are all powered by Microgaming software, one of the biggest names in the business. 

Their Progressive Jackpot slots have paid out more than €848 million so far, and they hold the Guinness World Record for the online slot with the highest payout ever; over €17.8 million from a 25p spin!

Roxy Palace Casino Games

Clicking the ‘Casino Games’ tab in the top left of the screen gives us a sidebar menu with Featured, Slots, Roulette, Blackjack, Live Casino, Jackpot Games, and High Limit to choose from. All the games in each section can be categorised in alphabetical order, by popularity, or by newness.  
 
Slots 
Roxy Palace Online Casino has over 200 top-quality video slots to choose from.
 
Some titles to check out would be:
 
Robin of Sherwood
Fortunium
Wild Scarabs
Temple of Tut
Diamond Empire
Dream Date
Lucky Little Gods
Deco Diamonds
Wacky Panda
Holly Jolly Penguins
Highlander
Lucky Links
The Phantom of the Opera
Moby Dick
Monster Wheels
 
There is also a free-to-play demo mode on the slots, so you can get the hang of the games before you play with real cash.
 
Progressive Jackpot Games 
Clicking Jackpot Games in the sidebar menu brings up the 15 Progressive Jackpot games. There is no indication of the current jackpot until you start playing the game, but all the big names are here, with some jackpots reaching well into the millions:

Mega Moolah
Major Millions
Mega Moolah Isis
Tunza Munni
Fruit Fiesta

This is also a Jackpot Deuces game if you fancy a change from the usual Progressive Slots.
 
Card and Table Games 
There is a small selection of card and table games available on Roxy Palace:
 
Blackjack  
European, Vegas, Atlantic City, Premier, Super Fun 21, High Streak, Classic, Bonanza, and Spanish Blackjack are available here, with a good number of variations for most of those.
 
Roulette  
Premier, European, Multi-Player, Multi Wheel, American, and French variants are offered. 
 
Poker  
N/A
 
Video Poker  
N/A
 
Others  
N/A
 
Live Dealer Games 
Clicking on the Live Casino tab in the sidebar brings up 15 Live Dealer games, all variations of:
 
Blackjack (£0.20-£10,000)
Roulette (£0.10-£5,000)
Dream Catcher (£0.10-£5,000)
Baccarat (£5-£25,000)
Casino Hold ‘Em (£0.50-£3,000)
Ultimate Texas Hold ‘Em (£0.50-£1,000)
3 Card Poker (£1-£5,000)
Caribbean Stud Poker (£1-£1,000)
 
With games starting from just 10p, it’s very affordable to get the thrill of playing live casino games. High rollers won’t be disappointed either.

Roxy Palace Casino Loyalty Program

The VIP program at Roxy Palace is mysterious; clicking on the VIP At Roxy Palace Casino tab in the header menu lets you know that becoming a VIP at Roxy Palace will entitle you to exclusive promotions, bigger bonuses, and even the chance to attend VIP events. 

The only way to find out more is to contact Roxy Palace on 080 823 89890 (free from the UK) or vipservices@roxypalace.com and ask if you qualify for VIP status.

Security & Licenses

Roxy Palace Online Casino operates with the industry standard SSL encrypted connection. 

That means all your bank details and private information is safely stored away, and you can check that at any time by looking at the address bar: if the website starts with “https://”, then you know the encryption is active.
 
Roxy Palace also has valid gaming licenses from the Malta Gaming Authority and the United Kingdom Gambling Commission. These are strict regulators, and this gives us a lot of confidence in this casino.

Sportsbook

N/A

Poker

N/A

Roxy Palace Casino Mobile Apps

The Roxy Palace Casino mobile website offers over 100 of their top Slots, Table and Card games, and Live Dealer games, as well as their offers, promotions, and rewards. 

Whether you’re playing on an iPhone, iPad, or an Android device, you’re guaranteed a top-quality experience.
 
There is also the Roxy Palace Casino app which is free to download on all platforms. It offers the same great games as the mobile website, but with some increased functionality and improved graphics, as the app will have been developed specifically for your device. 

Roxy Palace Casino Customer Support

Hovering over the Help tab in the main header menu will bring up the Contact Us option for Roxy Palace customer support. Their service is open 24 hours a day and 7 days a week.
 
Roxy Palace Casino Email 
There is only an option to send a contact form email here, but a quick Google search brought up support@roxypalace.com as their customer service email. There’s no indication of average response time, but we would think with 24/7 service it would be quite a prompt reply.
 
Roxy Palace Casino Live Chat  
There is also the option for Live Chat here. Clicking the Live Chat button will open a new window where you can converse with an actual person to answer your queries.  This is the fastest way to get in touch for urgent problems such as broken games or bonus activation issues.
 
Roxy Palace Casino Contact Number 
There are two numbers listed here:

UK Freephone: 0800 051 8938
From outside the UK: 001 770 261 0098

So, no matter where you are in the world you can speak to someone about whatever questions you may have.

Roxy Palace Casino Payment Options

Deposit Options
Maestro, MasterCard, Visa Electron, instaDebit, Visa, Entropay, Skrill, Bank Wire Transfer, ClickandBuy, EcoPayz, Neteller, Paysafe Card, Ukash, Visa Debit,
 
Withdrawal Options
Visa Electron, Visa, Bank transfer, MasterCard, Neteller, PayPal.

Roxy Palace Casino Payout Times 
All withdrawals will be subject to a pending time of up to two days. After that, payouts to eWallets will take up to two days, and credit/debit cards and bank transfers can take up to seven days.
 
There are no withdrawal stipulations listed in the terms & conditions, however, all winnings accrued from bonuses and offers will be subject to wagering requirements.

Conclusion

Although Roxy Palace doesn’t offer any live poker tournament games or Video Poker, it does have a good selection of live dealer poker games to keep you satisfied. 

If it’s slots you’re after, then there’s over 200 to choose from here. Although they’re all made by Microgaming, there’s a great selection of big licensed titles, classic fruit machines, and mega jackpot Progressives. 

The card and table sections also don’t disappoint, with all the games and variations you’d expect. All in all, this a very impressive online casino, and we suppose that’s why it’s an industry leader!

Hits

> Trusted, Legitimate Online Casino
> Huge Selection (Over 500) Games to Choose From
> 24/7 Customer Support 

Misses

> No Sportsbook
> No Poker Tournaments

Roxy Palace Casino FAQs

Is Roxy Palace Casino legit?

Yes. Roxy Palace has been operating since 2002 and has built a reputation for great games, fast payouts, and top-notch customer service.

Can I get Roxy Palace Casino free spins?

Roxy Palace’s current Welcome Offer includes 50 free spins on the Highlander slot, as well as a 100% deposit bonus up to £100. All free spins will be subject to wagering requirements unless otherwise stated.

Do you have a Roxy Palace Casino free spins bonus code?

You don’t need a bonus code for the current free spins offer. Simply click the link in the ‘Bonus’ section above, register with Roxy Palace, place a qualifying deposit, and you’ll automatically be awarded your 50 free spins for the Highlander slot.

Does Roxy Palace Casino accept USA players?

No, it does not.

Are there any resources for problem gamblers?

Yes. Hovering on the Help tab in the header menu will bring up the Responsible Gambling option. Clicking here brings up plenty of information including links to set up session reminders, deposit limits, and account exclusion.
 
There are also links and phone numbers for advice and support organisations, as well as a Problem Gambling checklist.

What’s the latest Roxy Palace Casino no deposit bonus code?

All of the offers current running at Roxy Palace require a deposit, but with daily deals and free money giveaways, it’s definitely worth a flutter.



Roxy Palace Casino Information

Established in:
    2002
Licensed/Regulated by:
    UK Gambling Commission
Deposit Methods:
    VisaMasterCardNetellerSkrillPaysafe CardEcoPayzMaestroBank Wire TransferEntropayVisa ElectroninstaDebitUkashPOLiClickandBuyVisa Debit+15
Withdrawal Methods:
    Paypal
Software:
Customer Support:
    Accounts: accounts@roxypalace.comCanada (Free Phone): 1-866-509-1827Casino Rules: casinorules@roxypalace.comCredit Limits: creditlimits@roxypalace.comFrance (Free Phone): 0-800-90-1998Germany (Free Phone): 0800-181-5879Guest Player Support: guest@roxypalace.comHong Kong (Free Phone): 800-90-1710Info: casinorules@roxypalace.comIsrael (Free Phone): 1-800-945-1603Italy (Free Phone): 800-871-918Japan (Free Phone): 0044-22-27-2102Korea (Free Phone): 00798-271-001Netherlands (Free Phone): 0800-022-4147Portugal (Free Phone): 800-827-003Promotions and Competitions: promotions@roxypalace.comSupport: support@roxypalace.comTechnical Support: techsupport@roxypalace.comUnited Kingdom (Free Phone): +44 800-7314292+19
Game Type:
    SlotsRouletteBlackjackVideo PokerCasino Hold 'emCrapsCaribbean Stud PokerPai Gow PokerLive Dealer+9
Casino Type:
    DownloadInstant PlayMobile
Affiliate Program:
Parent Company:
    Megapixel Entertainment LTD Casinos

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