Lucky Casino Review
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Introduction
Lucky Casino is still a relatively new online casino having only been launched in 2015. It’s powered by several industry-leading iGaming software providers which collectively offer Lucky Casino players with a choice of 1,000 virtual and live dealer casino games.
Boasting multiple operating licences, Lucky Casino is available in numerous countries around the world. It provides a range of payment options and can be enjoyed across all devices, including Mac, desktop, tablet and mobile. Could this be the place for you? Continue reading our comprehensive Lucky Casino review to find out.
About the operator
Although Lucky online casino is only a few years old, its owner, Viral Interactive Limited, has a selection of other established online casinos and sportsbooks in its portfolio. This suggests it is an operator which has plenty of experience within this sector. Among the other brands run by Viral Interactive Limited are:
- FantasyBet: this is a site where you create your own fantasy football team then join leagues to play against other managers for free or real money.
- ahaCasino: established in 2013, this online casino has a primary focus on the UK and Scandinavian markets. It also boasts a strong 1,000 game catalogue consisting of virtual and live dealer games.
- moboCasino: a sister site to ahaCasino aimed specifically at mobile casino players offering several hundred slots, table games and a live casino.
- RedArmyBet: a sportsbook, casino and live casino targeting supporters of Manchester United by offering special United-related bets and other perks to the fanbase. Viral Interactive Limited also operates redsbet and leedsbet aimed at Liverpool F.C. and Leeds United supporters respectively.
Software
Those of you who are familiar with online casino game providers will instantly recognise the developers whose craftsmanship can be enjoyed at Lucky Casino. They include; NetEnt, Play’n Go, Microgaming (Quickfire), Yggdrasil, NYX, iSoftBet, Pragmatic Play, Evolution Gaming, Ezugi, Endorphina, GameArt and BetSoft among others. The platform hosting these Lucky Casino games is provided by Finnplay.
Games
Any casino offering 1,000 games is certain to provide something for every type of player. Whether you have a penchant for mega progressives, play themed video slots or you prefer the thrill and excitement of the blackjack table, Lucky Casino fulfils your needs. Let’s examine the main categories in more depth to explore what exactly is inside:
Slots
The bulk of Lucky Casino games are video slots, and there are many blockbuster titles to get excited about. Fortunately, the platform offers a filter which allows you to select games by provider. This makes finding the ones you like much easier. These are a few of the games we recommend you try out:
- Jokerize
- Chibeasties 1 and 2
- Gem Rocks
- Mermaids Millions
- Tomb Raider: Secret of the Sword
- Playboy
- Spellcast
- Joker Pro
- Wild Wild West
- Aztec Warrior Princess
- Hugo
- Fire Joker
- Gladiator
- Hot Safari
- Life of Riches
All of the RNG slot games are independently tested to conform with MGA and UKGC regulations, thus we know that each has been proven fair. Players wanting to get a taste before depositing can take advantage of many Lucky Casino free slot games and when it comes to real money wagering, you’ll find something to suit every budget. So, regardless or whether you’re a casual penny spinner looking for an evening’s entertainment or a high-roller, you’re certain to find a game to match.
Progressive Jackpot Games
Whilst Lucky Casino does offer a selection of jackpot games, although not in all countries, it’s not the strongest lineup in terms of multi-million pound progressives. It does offer the timeless Mega Moolah which payouts in the millions but the rest of the selection are smaller jackpot games provided by Betsoft. Still, there are top titles, such as:
The Slotfather
- Tycoons
- Mr Vegas
- A Night in Paris
- Greedy Goblins
- Treasure Room
Card & Table Games
The overall quality of the table games collection depends on your country of registration and which software providers are allowed to offer their games in that region. Below is what you’ll find in the UK and most European Lucky Casinos where NetEnt games are available:
Blackjack
Single Deck Pro, Double Exposure Pro, Classic, Standard and Multi Hand.
Roulette
European, French, English, American, Crystal Roulette, Premier, Multi Wheel, Common Draw, Zoom and VIP.
Casino Poker
Caribbean Stud, Casino Stud, Casino Hold’em, TXS Hold’em and Oasis Poker.
Video Poker
Jacks or Better, Joker Wild and Deuces Wild.
Other Games
Baccarat, Yatzy, Pontoon, Punto Banco, Keno, Super Wheel, Beat Me, Solitaire and Freecell.
A standout feature is that NetEnt’s Pro Series are offered in low, standard and high bet limits, which opens the doors to every type of player.
Lucky Casino Live Dealer Games
The live casino is powered by the award-winning Evolution gaming, so players will be treated to premium quality with excellent HD video streams using multiple cameras and superb sound recording. These are the games you can play:
- Roulette (£0.20 - £10,000)
- Blackjack (£0.50 - £5,000)
- Baccarat (£1.00 - £5,000)
- Casino Hold’em (£0.50 - £500)
- Dream Catcher (£0.10 - £1,000)
Loyalty Program
The Lucky Casino loyalty scheme is open to all players. Every 1 bet (cash or bonus) earns you 1 Loyalty Point. However, you can only earn these points by playing slot games.
You begin at Bronze, which is the entry level, and you need 2,500 points to reach Silver. Your reward for achieving the rank of Silver is that you get an extra 10% added to your points total. Further levels are Gold (5,000 points required. 15% extra points) and Platinum (10,000 points required. 30% extra points).
Every 1,000 Points 1 can be converted into promo money which comes with a 60x wagering requirement. Additionally, the Loyalty Points will expire if not used after 30 days.
Security & Licenses
Licencing for this operator comes from the very well-respected United Kingdom Gambling Commission and the Malta Gaming Authority, in addition Lucky Casino also holds a licence issued by the Government of Curacoa. This indicates that the casino is safe and the games have been audited and deemed fair to the player.
A result of holding these licences is that the casino must comply to industry-standard player security regulations, which means SSL data encryption and double strength firewalls will be in place. It’s also reassuring to see the all web pages have the ‘https://’ prefix, again further evidence of the site’s security.
Sportsbook
Currently Lucky Casino does not offer a sportsbook. This is a pure, out-and-out casino - mainly for slot players and live dealer enthusiasts.
Poker
In addition to there being no Lucky sportsbook, there isn’t a poker room either. Players do have the choice of several casino poker games though if desired.
Mobile Apps
This casino is 100% instant play on both desktop and mobile devices so there is no Lucky mobile casino app to download. If you use a mobile device, all you need to do is direct your regular web browser to the casino’s domain and the responsive, mobile version of the casino appears.
As is common with most casinos, the games library is not as comprehensive on a mobile, yet Lucky mobile still pulls together a strong collection of slots, table games and live dealer games. Other aspects of the mobile version are the same as the desktop in that all bonuses and promotions are valid for Lucky Casino mobile players, you can earn loyalty points, secure banking is standard and customer service is available if required.
Customer Support
You’re able to contact player support at the casino through the following channels:
Lucky Casino Email
The first option is to send an email to support@luckycasino.com. This service is not manned around the clock but you can expect a response within 24 hours.
Lucky Casino Live Chat
You need to have a registered account to use live chat and it operates daily from 10:00 - 00:00 (CET).
Lucky Casino contact numbers
Unfortunately, there is no Lucky Casino telephone support, so players need to use one of the above methods.
Payment Options
Deposit Options
Visa, Mastercard, Neteller, Skrill, Paysafe, ecoPayz, Trustly, GiroPay, Zimpler, SafetyPay, MuchBetter
Withdrawal Options
Neteller, Skrill, Visa, Mastercard, Trustly, Zimpler, Bank transfer
Lucky Casino Payout Times
Lucky does say that the pending time for withdrawals can be as long as 5 days, although most are dealt with inside 48 hours. However, you can only withdraw 1,000 EUR per day and a maximum of 25,000 EUR per month. Thankfully, these limits don’t apply to winnings from networked progressive jackpots.
Conclusion
Lucky Casino has the basis to become a very good online casino but it’s certainly not there yet. For starters, it needs to develop its gaming content in those countries which have weak libraries. Also, the 60x wagering on the loyalty cash-back scheme is far too excessive and the 1,000 EUR per day withdrawal policy is not very appealing to high rollers.
Yet, as mentioned, it does have the foundations to improve. It already has the software partners. The banking options are satisfactory and support is acceptable - although 24 hour would be better. You can check out Lucky Casino for yourself and claim the welcome bonus using the link below.
Hits
- Games provided by industry-leading software developers
- Fully instant play - works across all devices: desktop, tablet and mobile
- Licenced by UKGC and MGA
Misses
- Limited choice of video poker games
- High wagering requirement on loyalty cash rewards
Lucky Casino FAQs
Do I need a Lucky Casino bonus code to claim the welcome offer?
No, you don’t. Simply use our link, which will direct you to the registration page for you to create your account. Once that is complete and you deposit, you are asked if you want to accept the bonus or play without a bonus. When you accept, you complete your deposit and the bonus funds will be added to your account within 24 hours.
Can I play Lucky Casino free games?
Yes. Many of the video slots and several virtual table games are free to play in demo mode; however, no live dealer games can be accessed in free-play.
Do I need a brand new device to play in the mobile casino?
No, you don’t although the newer the better because the processor will most likely be faster and you’ll have more ram. Both of these are beneficial, but not essential, to maximising your mobile casino experience.
Can I set deposit limits at this casino?
Yes, you can. In the deposit area of the cashier section, there is a tab to ‘set limits’. Click this and you are able to control how much you deposit on a weekly or monthly basis.
Lucky Casino Information
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