Virgin Games Review

Virgin is one of the biggest brands in business, and Virgin Games is its answer to online casinos.

We went into this review expecting a world-class online casino, given that most things Virgin does meet that standard. Did this site live up to our expectations? That’s what we’re going to find out in this Virgin Games review.

This is the only online casino Virgin operates, so there are no sister sites to consider. That said, let us give you a little bit of background on Virgin, in case you’re not familiar with this company. It’s one of the biggest businesses in Britain, period, with tentacles reaching into media, airlines, music, and multiple other industries.

The Virgin brand guarantees that this isn’t a scam casino, which is always our number one priority. With that out of the way, let’s look into the other elements of Virgin Games.

There are games from NetEnt, IGT, Blueprint Gaming, Barcrest, Novomatic, and Gamesys. These are all top-notch casino software providers, and so we’re 100% sure the games at Virgin are all high-quality.

We like to do a ‘deep dive’ and check exactly which casino games are available at the casinos we review. Virgin has an excellent selection, although we must say it isn’t the biggest we’ve encountered.

We value quality more than quantity, though. Let’s now take a look at the Virgin Games selection and see what’s available.

What would an online casino be without a range of excellent Video Slots? Virgin Games slots include some of the best online. We suggest checking out the following games:

● Cashin’ Rainbows

● Starburst

● Spinal Tap

● Deal or No Deal

● Rainbow Riches

● Cleopatra

● DaVinci Diamonds

● Dazzle Me

● Family Guy

● Drive! Multiplier Mayhem

● Gonzo’s Quest

● Guns N’ Roses

● Jack Hammer II

● Reel King

● Motorhead

There are also plenty of progressive jackpot slots if you want to try for the big money payouts. We recommend the following:

● Top Cat

● Double Bubble

● Paper Wins Jackpot

● Deal or No Deal

● Diamond Bonanza

Most of these have jackpots well into the tens and even hundreds of thousands. Check out any of them under the ‘jackpots’ tab for a shot at life-changing sums of money.

While the selection of Table and Card games isn’t huge, all of the ‘main games’ are offered, and a couple of variants of each are available. This selection will do the job for all but the most demanding gambler.

Classic, Single Deck, Multi-Hand, Atlantic City, High Stakes, Vegas Downtown, and Vegas Strip Blackjack variants are available.

Classic, 3D, Streets of Gold, Multiplayer, and High Stakes Roulette are available.

Classic Video Poker and Ultimate Video Poker are the only two games available. This is a weak selection, and Virgin Games could do better here.

Caribbean Stud, Pai Gow, and Three Chance Poker are offered.

Baccarat, Keno, Bingo, and a selection of instant win scratch cards are offered if you like those games. You’ll find the scratchcards under the ‘instants’ tab on the main menu bar.

The Virgin Games live casino offers the following games:

● Baccarat (1-2,000)

● Blackjack (1-5,000)

● Casino Hold’em (1-1,000)

● Dream Catcher (0.10-500)

● Dragon Tiger (1-5,000)

● Roulette (1-25,000)

● Three Card Poker (1-2,210)

● Ultimate Texas Hold’em (0.50-2,000)

The live games are run by Virgin Games itself (in-house). The dealers are professional and friendly, and the games are as good as any we have encountered online.

If you play casino games regularly, you’ll want to be rewarded for your loyalty. The Virgin Games VIP program offers the following rewards:

● Bonuses and free spins for loyalty points.

● Exclusive VIP bonuses and promotions.

● Game previews and advanced access to new games.

● Real-world gifts and invitations to special events.

● Offers from other Virgin services.

● Surprises, which it doesn’t go into any detail about.

Once you make the VIP club, you’ll get access to a special customer support team, too. You can e-mail vip@virgingames.com or call 01782381619 for VIP service.

We look at three factors when we consider online casino security - licences, connections, and payout verifications.

Virgin Games has a UKGC license, meaning it has a valid license to operate from the most respected iGaming authority in the world. It also has one from Gibraltar, which also adheres to the Gambling Act (2005).

It also runs on a secure, SSL encrypted connection. No concerns on the data security front, then.

The only thing it doesn’t have is third-party game payout verification. However, that doesn’t mean the games aren’t fair, and with the UK Gambling Commission watching closely, we are sure the games here are trustworthy.

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If you’re a fan of Poker, you might want to check out the Virgin Games Poker tournaments.

There are Texas Hold’em tournaments scheduled throughout each week, and there are buy-in levels to suit all budgets. You can see a full tournaments schedule in the Virgin Poker lobby.

There’s also a new Poker game called Wild Seat Poker which you can try if you’re bored of the same old, same old. The Virgin Poker section is simple and to the point. That’s to our liking.

You can download the Virgin Games mobile casino from the website or from the iTunes store if you’re using an iOS device.

The app is highly rated by existing players with an overall score of 4.6/5. You’ll have access to all of the casino games and the Poker tournaments.

If you don’t want to download Virgin Games, you can also play straight from your mobile browser.

The app is around 45MB in size, making it slightly larger than many other casino apps, but this shouldn’t be much of a worry for most modern mobile devices.

You have three options when it comes to connecting with the Virgin Games customer service team. Contact methods include:

There’s an email form directly on the Virgin Games site. Fill it in and someone will get back to you within 5-6 hours maximum.

This is available 24/7 straight from the site. Just click the ‘contact’ tab in the drop-down menu to find this service.

A freephone telephone hotline is your final option. Call 0800 083 1833 to connect with an operator at zero cost.

Credit & Debit Cards, Paypal, Neteller, Skrill, Paysafecard.

Credit & Debit Cards, Paypal, Neteller, Skrill, Paysafecard and Bank Transfer.

If you withdraw using PayPal or other e-wallets, expect your money the same day the casino cashier gives the transaction the green light. If you withdraw by card or bank transfer, it will take 3-5 business days to reach your account.

The minimum withdrawal you can make by any payment method is 10. A maximum withdrawal of 100,000 per transaction applies, and you will be expected to verify your identity by providing a government-issued ID and recent utility bill. 

This account verification process is undertaken so that Virgin Games can comply with UKGC money laundering regulations. Trust us, it’s a positive thing, even though it seems like an inconvenience.

Virgin Games is one of the best casino sites we’ve reviewed in a long time. It offers excellent games, fair bonuses, and top-notch customer support.

We like that you can also enjoy Poker tournaments here. If Virgin was to add sports betting, it would be a complete online gambling site, but that isn’t the case (yet).

Check Virgin Games out for yourself. We give it a thumbs up, but you will have to make the final decision.

> Trusted UK & Gibraltar Gaming Licences

> No Sports Betting

> Lots of Restricted Territories