Royal Panda Casino Review
Royal Panda Casino
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Introduction
Royal Panda was launched in 2014, and was one of the new wave of online casinos which came bursting onto the scene around that time. Carrying a cuddly panda-theme and promising a premium quality online casino experience filled we great games, transparent bonus information and its own Loyal Panda rewards shop; naturally this casino caught the attention of many players.
However, now the dust has settled, and Royal Panda is not so much a new face anymore, the question is, did it live up to its own hype? Our Royal Panda Casino review has the answers.
About the operator
Royal Panda online casino is owned and operated by Royal Panda Limited - a company based in Malta. The parent company was purchased by the LeoVegas Mobile Gaming Group in October 2017 for between €100 and €120 million.
Therefore, Royal Panda online is now a sister site to ‘The King of Mobile Casinos’ LeoVegas. Other brands within this expanding company’s portfolio are Authentic Gaming which provides live casino games that are streamed direct from land-based casinos (not studios). CasinoGrounds, a company offering live casino streams via YouTube and Twitch, plus LiveCasino.com which is an affiliate program and online live casino community.
Software
The software that an online casino uses provides a quick insight into the quality of gaming content you can expect. Royal Panda offers games from licenced, top-tier developers such as NetEnt, Microgaming, Big Time Gaming, Barcrest, Rabcat, NextGen, ELK Studios, Thunderkick, Genesis Gaming and Evolution Gaming.
Games
Knowing that the software comes from regulated providers and Royal Panda is regularly audited by independent RNG testing laboratories, you know that you are playing games which are fair to the player. These are the gaming categories you can expect to find:
Slots
You’ll find over 300 slot games at Royal Panda online casino. Whilst not the largest collection, it doesn’t lack in quality one bit. To get a taste of the diverse range, we recommend playing:
- Respin Rhino
- Jungle Jim - El Dorado
- Aloha! Cluster Pays
- Thunderstruck II
- Planet of the Apes
- Jack and the Beanstalk
- Wild Scarabs
- King Kong Fury
- 108 Heroes
- Wish Upon a Jackpot
- Joker Pro
- Gonzo’s Quest
- Epic Monopoly II
- Psycho
- Break da Bank Again
These slots, and many others, are part of the Royal Panda free games collection. This allows you to try a plethora of games so you can decide upon a favourite before playing for real money.
Progressive Jackpot Games
Most slot players make a beeline for the progressive jackpot games. Royal Panda serves up more than 30 titles to both entertain and hopefully make you very rich. They include:
- Hall of Gods
- Mega Fortune
- Major Millions
- King Cashalot
- Mega Moolah
There are many other smaller jackpot games, ranging from a few thousand pounds up to three or four hundred thousand pounds, such as Cosmic Fortune, Treasure Nile, Fruit Splash and Tunzamunni.
Card & Table Games
Casino table games enthusiasts have a plentiful variety of top-quality virtual games. Here’s the full rundown, although we would definitely recommend any of NetEnt’s Professional Series titles.
Blackjack
Classic Professional Series, Double Xposure, Single Deck Professional Series, European Redeal Gold Series and 6-Deck Blackjack.
Roulette
European, French, Classic Professional Series, American, Multi-wheel and Advanced.
Casino Poker
TXS Hold’em, Red Dog Progressive, Casino Hold’em, Casino Stud and Oasis Poker Professional Series.
Video Poker
Jacks or Better, Joker Poker, Deuces Wild, Joker Wild, All-American, Tens or Better and Aces & Faces.
Other Games
Punto Banco Professional Series, Baccarat Professional Series, Pontoon and Craps. Plus more than 30 instant win scratch games and virtual sports betting on computer-generated horse races, greyhounds and football
Royal Panda Casino Live Dealer Games
Powered solely by Evolution Gaming, the Royal Panda live casino offers plenty of tables hosting a range of bet limits. Below are the games you can enjoy accompanied by the min. and max. table betting limits:
- Roulette (£0.20 - £10,000)
- Blackjack (£0.50 - £5,000)
- Baccarat (£1.00 - £15,000)
- Three Card Poker (£1.00 - £5,000)
- Casino Hold’em (£1.00 - £3,000)
- Caribbean Stud (£1.00 - £1,500)
- Ultimate Texas Hold’em (£0.50 - £5,000)
- Dream Catcher (£0.10 - £2,500)
- Football Studio (£1.00 - £15,000)
Loyalty Program
Your loyalty doesn’t go unnoticed at Royal Panda. Each time you wager real money, you earn ‘Loyal Panda Reward Points’. As is commonly the case, game weighting rules apply so not all games contribute the same amount; for example £10 wagered on slots = 1 Loyal Panda Reward Point, yet you need to wager £50 on video poker, table games or in the live casino to earn 1 Loyal Panda Reward Point.
There are four levels: Bronze, Silver, Gold and Diamond. All players automatically begin at Bronze. You need 15,000 Loyal Panda Reward Points to move up to Silver (which means you need to wager £150,000 minimum). Royal Panda states that the perks for this are ‘Next-level rewards for next-level players’ - all a bit vague considering how much players are expected to wager to get there. As a note, you need 40,000 points to achieve Gold status and 120,000 to reach Diamond.
In addition to the levels, all players can redeem their Loyal Panda Points in the Loyal Panda Shop. There are multiple categories which include promotions, merchandise, electronics, jewellery and travel for you to pick what you want.
Ultimately, you need to be a serious high-roller to get the most out of this scheme. Casual players need not think about it too much.
Security & Licenses
It’s imperative when you join an online casino for you check the licences that it operates under. With Royal Panda online casino boasting multiple Malta Gaming Authority (MGA) and United Kingdom Gambling Commission (UKGC) licences, we can safely say that this operator is fully legitimate and players are assured of a fair and secure casino experience all-round.
Royal Panda is also on the ball when it comes to offering first-class security. As you can see, its domain URL carries the ‘https’ prefix to highlight that it is secure. It utilises 256-bit data encryption software for all information shared between yourself and the casino. This means that it’s totally secure to fund your account as no data can be viewed by anyone other than the recipient. Lastly, Royal Panda ensures players that it will not collect and sell player information to any third parties - something else which is pleasing to know.
Sportsbook
If you enjoy mixing your casino entertainment with sports betting, then the Royal Panda sportsbook is the place for you. We are very impressed with this product. It’s powered by Soft Construct - a company which specialises in event betting platforms.
You can bet both pre-match and in-play on a range of sports from all over the world. For the larger events/matches, the Royal Panda Sportsbook offers an awesome range of markets - Several FIFA World Cup matches have over 600 betting opportunities available which is exceptional.
Things do tail-off away from the mainstream action, but this is common among most online bookmakers outside of the industry giants such as bet365 and William Hill. However, Royal Panda Sports is still very good and a welcome addition to the portfolio.
Poker
There’s no Royal Panda poker room on offer, but you do have a good selection of virtual and live casino poker games to play. However, if heads up Texas hold’em is what you like, then you’ll need to go elsewhere.
Mobile Apps
There isn’t a Royal Panda casino app to concern yourself with, but that doesn’t mean mobile players are not welcome. The Royal Panda mobile casino is fully responsive to adjust to the screen size of your device. The mobile platform is only accessible from a smartphone (iPhones, Android phones, Windows phones, etc). If you use a tablet or iPad then you will access the normal, desktop platform.
You’ll find around 230 games on the Royal Panda mobile site. These include jackpot games, slots, blackjack, roulette, casino poker and live dealer tables. Players are able to claim their bonuses and promotions, make secure deposits and withdrawals, and contact customer support if required. For casino players who like to play on the go, Royal Panda is a decent choice.
Customer Support
Overall, the level of player support offered by Royal Panda is good but it could be improved by providing 24/7 live chat support. To us, this is essential for an online casino which accepts players from all other the world as everyone will be playing at different times. Here is a breakdown of the options available for players to contact Royal Panda:
Royal Panda Casino Email
When live chat is offline, sending an email is the next best thing. Players have the choice between an online contact form or using a direct email address, which is support@royalpanda.com.
Royal Panda Casino Live Chat
Live chat is available every day of the week from 09:00 to 00:30 (CEST). This is suitable for European-based players but not ideal for customers from Canada and other countries.
Royal Panda Casino contact numbers
If you prefer, you can telephone player support on +356 2778 0418. Alternatively, you are able to leave your details and request a call back. The usual response time is within 60 minutes if during standard operational hours.
Payment Options
Deposit Options
Credit cards, Debit cards, Neteller, Skrill, Paysafe, Astropay, ecoPayz, Trustly, Euteller, Przelewy24, bank transfer, GiroPay, Sofort, Instant banking
Withdrawal Options
Visa, debit cards, bank transfer, Neteller, Skrill
Royal Panda Casino Payout Times
Royal Panda deals with payouts swiftly. It has a 0 - 24 pending time which means your withdrawal request will be processed within a day. Therefore, if you are using an e-wallet, you’ll receive your money instantly. Furthermore, players can withdraw a respectable £50,000 a day.
Conclusion
Royal Panda Casino made a positive impression on our review team. For a site which is still under five years old, it bears all the hallmarks of an established operator that has been in the industry for decades.
We did notice during our Royal Panda review that the casino games offered in certain countries varies, so whilst Royal Panda UK has all the bells and whistles, some other countries aren’t so fortunate. Also, we feel that live chat needs to be 24 hours - hopefully now this is part of the LeoVegas group, that will happen sooner rather than later.
On the whole, very good. If you want a trustworthy casino with decent games and good bonuses - then give Royal Panda a try.
Hits
- Diverse range of games from leading providers
- Licensed and regulated by multiple governing bodies
- Exceptional sportsbook to complement the casino
Misses
- Customer support not available 24 hours
- Doesn’t accept Bitcoin or other cryptocurrencies
Royal Panda Casino FAQs
Is Royal Panda safe?
Yes. We can say this based on the licences which the casino holds. The UKGC and MGA don’t hand gambling licences to all casinos. The operator must show that it is compliant with the rules and regulations which make the casino a fair and safe place to play.
Can I play any Royal Panda free games?
Yes, there are lots of free games you can play. The majority of the slots can be enjoyed in demo, free-play mode, as can several of the table games. However, no live dealer games can be accessed.
How do I claim my welcome bonus?
Simply follow the links we’ve provided on this page. You’ll be directed to the sign-up form where you must create an account and then make a real money deposit. At some stage, you’ll be asked if you want to accept the bonus or not. Click ‘Yes’ and proceed. The bonus will be credited once your deposit has cleared.
Can I play at LeoVegas with my Royal Panda Casino account?
No. Although these two casinos are now sister sites, each is run independently from the other, so you need a separate account for each.
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