Foxy Games Review
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Introduction
Launched in 2015, Foxy Games is a spin-off to the popular Foxy Bingo. It’s owned by UK-based Cashcade Ltd, which is a subsidiary of ever-growing multinational online gaming giant GVC Holdings. The casino is operated by 888Holdings using its own proprietary Dragonfish platform.
With more than 300 slots and games, a live casino and a matched deposit welcome bonus that includes free spins, could this be the place you’ve been waiting for? Our trusted Foxy Games review will let you know.
About the operator
GVC Holdings is the owner of the Foxy brand (casino and bingo). It also owns bwin, Party Poker, Party Casino, Casino Club, Gioco Digitale and in early 2018 it acquired the mammoth Ladbrokes Coral Group in a deal worth up to £4 billion.
Software
The casino platform is provided by Dragonfish (a subsidiary of 888 Holdings). This results in plenty of gaming software coming directly from 888, plus it allows for third-party developers to add their games, too. So, you have industry leaders such as NetEnt, Blueprint Gaming, IGT, WMS, Pragmatic Play, Big Time Gaming, Eyecon and PariPlay titles to enjoy.
Every one of these providers has a proven track record and the majority are independently licenced so both premium quality and game fairness are guaranteed.
Games
Players get a good mixture of exclusive 888 titles thanks to using the Dragonfish platform combined with plenty of other well-known games from the other providers. Here is a closer look at what you’ll find inside this casino:
Slots
The collection of slots is far from the largest online, but it is by no means lacking in quality. A few of the highlights which we highly recommend you take for a spin are:
● Cleopatra
● Davinci Diamonds
● Monopoly: Bring Down the House
● Spartacus: Gladiator of Rome
● Twin Spin
● Million Cents
● Steam Tower
● Jack Hammer 2
● Rainbow Riches
● Action Bank
● 300 Shields
● Bonanza
● Butterfly Staxx
● Starburst
● Witchcraft Academy
Foxy offers slots for all budgets, so regardless of whether you only have a couple of pounds in your account or thousands, you’ll certain to find a game to entertain you.
Progressive Jackpot Games
The allure of winning jackpots worth hundreds of thousands or even multi-millions attracts all casino players over to the progressive games. At Foxy, you have 20+ titles to choose from - most are slots but there’s also some progressive tables available, too. This is a taster to whet your appetite:
● Mega Fortune
● Millionaire Genie
● Hall of Gods
● Irish Riches
● Saved by the Bells
● Caribbean Poker
Card & Table Games
An area of weakness for this casino is within its virtual table and card games. Compared to what other online casinos offer in this segment, Foxy has a bit of catching up to do. This is what’s currently available:
Blackjack
Multi Hand and Super Stakes Blackjack.
Roulette
American, European, Pro, French and Super Stakes Roulette.
Casino Poker
Caribbean Poker Progressive.
Video Poker
American Stars, Bonus Poker, Deal or No Deal, Deuces Wild, Jacks or Better, Joker’s Wild and Aces & Faces.
Other Games
Baccarat Pro Series, Standard Baccarat, Hit Me Baccarat, 25 Card Cash, Doctor Love on Vacation, Cash Buster Towers, Crossword Cash, Noughts and Crosses, Lucky Irish and Royal Charm.
Live Dealer Games
Although it’s not the most comprehensive live casino in terms of variety of games, there is enough to give you a taste of the action, and with roulette and blackjack starting at £0.50 a game, you don’t need a fortune to enjoy yourself in here.
● American Roulette (£1.00 - £1,000)
● Roulette (£1.00 - £1,000)
● Auto Roulette (£0.50 - £1,000)
● Blackjack (£0.50 - £500)
● Baccarat (£1.00 - £500)
● Baccarat Squeeze (£5.00 - £2,000)
● Speed Baccarat (£5.00 - £2,000)
● Casino Hold’em (£1.00 - £1,000)
● Caribbean Stud (£1.00 - £1,500)
● Dream Catcher (£0.10 - £2,500)
Loyalty Program
The loyalty scheme is very simple and we believe very fair. There’s no game weighting like many other casinos enforce so whatever your playing preference, you earn the same amount of points. As you play, you earn Loyalty Chips. Every £2 wagered on games from your own bankroll bags you 1 Loyalty Chip. 1,000 Loyalty Chips can be redeemed for £1 in real cash.
Foxy also offers a VIP Club that promises casino bonuses and free spins, luxury hospitality experiences, faster withdrawals, weekly cashback on aggregated losses, dedicated Foxy Games VIP support and tailored perks. However, there’s no information offered regarding the entry criteria, or if it’s invite-only, to join this club. But, there is an email, vip@foxycasino.com, where you can ask for details.
Security & Licenses
With the Foxy brand being licenced by the UK Gambling Commission and the Gibraltar Betting and Gaming Association, it is safe to say that this casino is 100% above board. Additionally, the operator of the siteis eCOGRA certified which demonstrates that the casino is honest and acts responsibly. Also, the games are regularly audited and proven fair and that players are protected and deposits are stored in a safe, neutral bank account.
Security is up to UK and EU industry standards with 128-bit SSL data encryption being used. Furthermore, every page of the casino, including all payment areas are protected by the https:// URL prefix to show that the site is totally secure.
Sportsbook
N/A
Poker
N/A
Mobile Apps
All mobile players can access this casino through their regular web browser. The platform is fully responsive, so it adjusts to the size of your device’s screen.
Using the Foxy app or mobile casino, players can enjoy a range of excellent progressive jackpot games, slots, roulette, video poker, scratch games and live dealer tables manned by professional casino croupiers whilst on the go. You’re eligible for the same promotions, which include the matched deposit welcome bonus and free spins.
Something of note to new players considering the iOS app is that you are required to provide your debit/credit card details immediately for verification purposes.
Customer Support
There are multiple methods offered for new and existing players to reach out to the casino if they have any queries. Listed here are the options and their respective times.
Email
You can send any questions via email to info@support.foxycasino.com and you’ll get a reply within 48 hours.
Live Chat
Live chat is probably the easiest method to use in this day and age. Unfortunately, this service is not 24 hours, however. Players can contact Foxy customer support via live chat between 06:00 - 23:00 (GMT) each day of the week.
Foxy Games Contact Numbers
You can call the casino support team using the following contact numbers: If in the UK: 0800 376 7967 or if overseas: +44 0800 376 7967. This service is operational for the same time period as live chat.
Payment Options
Deposit Options:
Credit cards, Debit cards, PayPal, Neteller, Paysafe, Entropay, Bank transfer
Withdrawal Options:
Credit cards, Debit cards, PayPal, Neteller, Entropay, Bank transfer
Payout Times
Foxy could certainly improve in this respect. Firstly, there is the rather unnecessary 48 hour pending period during which time you have the option to reverse your withdrawal request and continue playing with those funds. After 48 hours, your withdrawal request is marked a complete. There is then additional time added, which varies depending on the payment provider. For example; the terms and conditions state that PayPal and Neteller withdrawals will take 4 - 5 business days in total which is terribly slow in our opinion.
Conclusion
Foxy Games has the makings to be a very good casino, but it just falls short at the moment. The positives are that it offers a diverse range of slots with many exclusive 888 titles not offered in too many other places. Its selection of progressive jackpot games are not only fun, but potentially hugely rewarding, and the live casino offers low limits so it’s a good starting point for new players.
What isn’t so hot is that there are only a few table games, card games and video poker. Given that it offers NetEnt games, we know this selection could easily be beefed up. Also, live chat is not 24 hours and the withdrawal times are rather poor and we’d like to see a marked improvement there.
In summing up, Foxy is a good, reliable casino but not a great one. Still, you don’t have to just take our word for it. Click the link below and give it a try for yourself to see what you think.
Hits
- Welcome bonus includes free spins
- Collection of exclusive 888 games offered by using Dragonfish platform
- Mobile app available for iOS users
Misses
- Selection of table games is rather lightweight
- 48 pending period on all withdrawals
Foxy Games FAQs
How do I claim my Foxy Games welcome bonus?
First of all you need to create an account with the casino. Follow our link which will take you to the registration page. Complete the form with the required details and click ‘create account’. Next you must make a deposit. You’ll be asked if you want to deposit with or without the bonus. After selecting ‘with bonus’, continue with your deposit. Once your funds have been credited to your account, you’ll receive the bonus with a few hours.
Is there a Foxy Games no deposit bonus?
No, there isn't a no deposit bonus available at the moment, but with a small real money deposit you're able to take advantage of the casino's welcome bonus.
Are there any Foxy Games free spins?
Yes, there are. As soon as you sign up and deposit, you can get some free spins if you choose to accept the welcome bonus. More free spins are available through the casino's regular promotions and the VIP Club, so there's no shortage.
Can I set deposit limits?
Yes, you are able to do this from within your casino account settings. It offers the option of weekly or monthly deposit limits. This is a sensible step to take for many players just to keep a check on your nett spend.
Are there any resources for problem gamblers?
Yes, there are links to GamStop, GamCare and GambleAware available in the footer section of the website. It also provides a comprehensive section on responsible gambling filled with advice and information on how to exclude yourself, how to identify problem gamblers and how to help others, plus a useful list of external resources as well.
